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Brand: Sri Vaidya® (Private Home Ayurveda Panchakarma & Medical Wellness)

Privacy Policy

Last Updated: September 2026

1. Introduction

Sri Vaidya ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, advertisements, and home care consultation services.

2. Information We Collect

When you submit an inquiry through our digital advertisements, website, or contact channels, we may collect:

  • Full Name
  • Phone Number / WhatsApp Contact
  • Email Address
  • City / Location
  • General health recovery needs or consultation preferences submitted voluntarily

3. How We Use Your Information

We process your information strictly for legitimate medical care coordination and service delivery:

  • Scheduling doctor consultations and Ayurveda Panchakarma home care assessments.
  • Communicating treatment plans, care schedules, and updates with family members you authorize.
  • Responding to queries and customer support requests.
  • Complying with statutory medical and regulatory standards.

4. Data Sharing & Confidentiality

Information may be shared where needed to respond to your enquiry or coordinate the services you request:

  • With Sri Vaidya staff and care professionals involved in arranging your consultation or care.
  • With family members you authorize to participate in care coordination.
  • With communication and technology providers used to handle your request, such as WhatsApp and email services. These providers may process information under their own privacy policies.
  • Where disclosure is required by applicable law or a lawful request from an authority.

We do not sell, rent, or trade your personal or medical information to third-party marketing companies.

5. Cookies & Ad Tracking

This website does not currently include Google Ads conversion tracking or Meta Pixel. If website advertising trackers are introduced, this policy will be updated and consent will be requested where required.

When you interact with an advertisement or lead form on Google, Facebook or Instagram, the platform may collect information about that interaction under its own privacy policy. This is separate from tracking on this website.

The website loads fonts from Google Fonts. Your browser connects to Google to retrieve them and may transmit technical information, such as your IP address and browser details. Website hosting providers may also process technical information needed to deliver the site.

When you choose to continue to WhatsApp, the details you entered are included in a prefilled message link and passed to WhatsApp. You choose whether to send the message to Sri Vaidya. WhatsApp processes information under its own privacy policy.

You can manage cookies through your browser settings and advertising preferences through the platform you use. These settings do not prevent all technical information from being processed when you access an online service.

6. Data Security & Retention

Please share only the information needed for your enquiry. Avoid sending detailed medical records or identity documents through an advertising lead form; discuss how to provide any necessary records with the care team.

No website, email or messaging service can guarantee absolute security. Information sent through third-party services is also subject to those providers’ security and retention practices.

Retention depends on the purpose of the information: responding to your enquiry, coordinating requested care, and meeting applicable legal or record-keeping obligations. You can contact us to ask about the information associated with your enquiry or request its deletion. Information that must be kept for a legal obligation may not be deleted immediately.

7. Your Rights

To request access to or correction of your personal information, deletion of enquiry details, withdrawal of consent, or an end to promotional contact, email sales@srivaidya.com or call +91 8287631824. You can also use these details to raise a privacy concern.

Please identify the enquiry or contact details your request relates to. We may need to verify your identity before acting on a request. Requests will be considered in accordance with applicable law and any obligations to retain records. Withdrawing permission for information needed to arrange a service may affect our ability to provide that service.

8. Contact Information

For questions regarding this policy or your personal data, contact us at: